Ask About ONE | GT

Yes. Our front desk is staffed 24 hours a day, 7 days a week. A porter/bellhop service is also available.

Check-in begins at 3:00 PM. Check-out is by 11:00 AM. Our 2-hour front desk team is here to assist, if you do plan to arrive after 11:00 PM, please contact the property in advance using the information on your booking confirmation to ensure a smooth arrival.

The minimum age to check in at ONE | GT is 18 years old.

Early check-in and late check-out may be available upon request, subject to availability and room readiness. Fees may apply. We recommend contacting us in advance at info@onegt.com or by calling (345) 946-6348 to make arrangements.

Applicable taxes and fees will be disclosed at the time of booking and collected at check-in and/or check-out.

A valid credit card is required to guarantee your reservation. Pre-authorization may be placed at check-in to cover incidentals.

ONE | GT accepts all major credit cards.

Yes. Professional valet service is available from the moment you arrive, providing a seamless arrival and departure experience. Complimentary self-parking is also available on site.

EV charging stations are available at the property.

ONE | GT offers flexible cancellation terms on many rates. Policies vary by rate type and booking channel. A free cancellation option is available on select bookings. For full details specific to your reservation, please refer to your booking confirmation or contact us directly at info@onegt.com.

Yes. Taxis are readily available in George Town and can be dispatched from the arrival area at Owen Roberts International Airport on a first-come, first-served basis using government-regulated fare schedules. The CI:GO app is a free mobile tool residents and visitors use to quote taxi fares in advance. Our concierge team is happy to assist in arranging taxis or private transfers on your behalf.

ONE | GT is a non-smoking property. Smoking is not permitted in guest suites, on balconies, or in indoor public areas. A designated outdoor smoking area is available on the property.

Yes. Both the rooftop terrace and infinity pool are open year-round. Grand Cayman enjoys a warm tropical climate throughout the year, making outdoor swimming and terrace dining enjoyable in every season.

Yes. VIP seating rentals at ONE | GT offer a premium rooftop experience with shaded loungers, access to Grand Cayman's only rooftop infinity-edge pool, in-pool sun loungers, and cocktail service with stunning panoramic views of the island. To arrange your reservation, please contact info@onegt.com.

Yes. ONE | GT offers rooftop VIP seating rentals with access to shaded loungers and the rooftop infinity pool. Please contact info@onegt.com for pricing and availability.

Yes. ONE | GT features his-and-hers saunas located adjacent to the Oasis Pool, available to all hotel guests as part of the wellness amenities.

ONE | GT features a state-of-the-art 24-hour fitness centre equipped with Technogym equipment, located adjacent to the Oasis Pool on the 3rd floor. Guests can also participate in rooftop yoga sessions and access two pools — the rooftop infinity pool and the tranquil Oasis Pool.

Yes, ONE | GT offers a thoughtfully designed wellness program including rooftop yoga sessions, his-and-hers saunas, and post-workout pool deck recovery. The fitness centre is open 24 hours, equipped with top-of-the-line Technogym equipment. In-room spa treatments are also available.

ONE | GT is home to three distinct dining concepts:
• Perle - The hotel's signature French-Mediterranean fine dining restaurant, featuring an open kitchen, a seafood-forward menu, and a curated wine programme. Open for dinner.
• BYŪ - Grand Cayman's first rooftop restaurant and bar with an infinity-edge pool, serving Asian-inspired cuisine including sushi, sashimi, robata-grilled dishes, and shareable plates. Offers a globally influenced cocktail programme and sake selection, transitioning from casual afternoon dining to a vibrant evening scene. Open for lunch and dinner.
• Café Bellini - An all-day European bakery and upscale gourmet café at ground level, offering specialty espresso, house-made pastries, artisanal breads, and light fare. Perfect for a morning coffee, a working lunch, or an evening bite, or simply for your grab-and-go needs.

Yes. In-Room Dining is available with chef-curated creations delivered directly to your suite - staying in feels just as indulgent as going out. For hours and the full in-room dining menu, please contact the front desk upon arrival.

Grand Cayman is an excellent destination for families. ONE | GT's expert concierge team can arrange a wide range
of activities through trusted local partners, including:
• Stingray City group tours
• Snorkeling and dive excursions (iconic dive sites are just a 4-minute walk from the hotel)
• Crystal Caves visits
• Private boat charters
• Hiking, cycling, and water sports
Downtown George Town - a 2-minute walk - offers shopping, cultural sites including the Cayman Islands, National Museum, and waterfront dining. Seven Mile Beach, considered one of the world's best beaches, is a 6 minute drive away.

Yes. ONE | GT features a mix of indoor and outdoor meeting and event spaces designed for both corporate and social gatherings. Our bright boardrooms offer floor-to-ceiling windows, 65" Smart TVs, comfortable seating for up to 10 guests, and access to curated on-site catering. The Hotel’s Horizon event space accommodates up to 180 guests indoor (over 2,300 square feet) and outdoor (over 3,600 square feet) of meeting space. The hotel also captures group and business demand with its rooftop terrace and private event capabilities. For enquiries, contact info@onegt.com.

Guest suites are equipped with laptop-friendly workspaces and high-speed Wi-Fi. Café Bellini also provides a comfortable all-day café setting ideal for working professionals. For printing services, please enquire with the front desk.

ONE | GT hosts corporate meetings, board sessions, private dinners, social gatherings, and milestone celebrations. The hotel is purpose-designed to accommodate both intimate gatherings and mid-sized groups, with indoor boardrooms and flexible indoor and outdoor rooftop event space.

All meeting rooms are equipped with 65" Smart TVs and the latest A/V technology as standard. Additional equipment, production, or technical support may be arranged on request. Please contact info@onegt.com for a full list of inclusions and add-on options.

Our boardrooms comfortably accommodate up to 10 guests in a meeting setup. Larger capacity for the rooftop and combined event spaces is available - please contact info@onegt.com for a full capacity breakdown tailored to your event type.

All meeting spaces are equipped with high-speed Wi-Fi (250+ Mbps) and A/V-ready technology to support inperson, hybrid, and virtual meeting formats. For specific technical requirements such as video conferencing, streaming, or dedicated bandwidth, please contact info@onegt.com in advance.

Deposit and payment structures for meetings and events vary based on group size and event type. Please contact our events team at info@onegt.com for a customised proposal including deposit requirements and final payment deadlines.

ONE | GT is centrally located in the heart of George Town, within walking distance of the waterfront, cruise pier, shops, and cultural attractions. Public buses serve the George Town area. Taxis operate on government-regulated fixed fares and are easily accessible throughout the island. Our concierge team can assist with all transportation arrangements.

Owen Roberts International Airport (GCM) is approximately a 8–10-minute drive from ONE | GT, located just 2 miles (3 km) east of George Town.
Transportation options include:
• Taxis - Available on dispatch from the airport arrivals area using government-set fare schedules. Use the free CI:GO app to quote your fare in advance.
• Private transfers - Our concierge team can arrange pre-booked private vehicles or luxury transfers.
• Third-party shuttle services - Shared and private shuttle services are available through providers such as AMVIVO/GO Airport Shuttle and Cayman Visitor, covering the George Town area.
Note: Cayman Islands regulations do not permit hotels to operate their own airport shuttle service, to protect the
local taxi trade.

Yes. ONE | GT is one of the most walkable hotel locations on the island. Key distances:
• Cruise Pier - 2-minute walk
• Iconic Dive Sites - 4-minute walk
• Downtown George Town (Heroes Square, Cardinal Avenue) - 4-minute walk
• Financial District - 5-minute walk
• Cayman Islands National Museum - 4-minute walk
• 7-Mile Beach - 6-minute drive
• Grand Cayman Beaches - 5-minute drive
• Camana Bay Shopping - 12-minute drive
• Airport - 8–10-minute drive

A complimentary beach shuttle is a property amenity. Our concierge team can also coordinate taxis, private transfers, car rentals, and third-party shuttle bookings to and from any destination on the island.

ONE | GT sits in the heart of George Town, Grand Cayman's most walkable district. The cruise pier is a 2-minute walk, with downtown shopping, dining, and cultural attractions all within easy walking distance. Public buses operate in the George Town area, and taxis run island-wide on regulated fares. For guests who prefer not to drive, the hotel's central location and concierge transport services make a car unnecessary for most daily activities.

ONE | GT is located in the vibrant heart of George Town — Grand Cayman's commercial, cultural, and waterfront hub. Guests are steps from cruise ship arrivals, shopping, dining, and nightlife. The hotel itself is designed as a refined urban retreat, offering a sense of calm and luxury within the energy of the capital. Guests seeking a quieter beach-focused environment may also wish to note that Seven Mile Beach is a 6-minute drive away.

Yes. ONE | GT is a pet-friendly hotel. Well-behaved pets up to 35kg (approximately 77 lbs) are welcome. A pet fee of USD $125 per pet applies (amount may vary based on length of stay), plus a refundable deposit of USD $125 per stay. Food and water bowls are provided.
Please note:
• Pets are permitted in assigned guest rooms and designated pet-friendly areas only.
• Pets are not allowed in restaurants, pools, or the health centre.
• Pets must be supervised at all times.
• Service animals are always welcome and are not subject to pet fees or restrictions.